Return and Refund Policy

  • Caregenie’s products cannot be returned or replaced once delivered.
  • Caregenie does not take title to returned items. Any case of refund or cancellation is at sole discretion of Caregenie’s.
  • In case of any refund, Caregenie’s executive will contact you by email or phone to remit the refund.
  • Once order is processed for dispatch, cancellation will not be allowed.
  • For any express deliveries, customer needs to write to us (at [email protected]) with their special request, which only if feasible will be considered.

Grievance

  • All product and shipping related concerns will be entertained within 24 hours of delivery only.
  • All emails should be marked to [email protected]
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